What Does Queued Mean on Kindle & Kindle Paperwhite?

The Kindle is, without a doubt, a must-have device for anyone who frequently reads books, as it makes the entire process of accessing a book extremely convenient, whether it comes to purchasing the book, carrying it wherever required, or reading it.

On the other hand, one slight downside of the Kindle (or any electronic device for that matter) is that it can have technical issues now and then, which can make something as simple as reading a book to be a bit of a challenge that requires troubleshooting, unlike a physical book that is always there.

In today’s article, our topic will be one particular issue you can come across after purchasing a book on your Kindle where the cover of the book appears on the home screen as intended, but the book itself is inaccessible, and a label with the text “queued” appears below it, telling us that the book isn’t ready just yet.

So, what does “queued” mean on the Kindle (or the Kindle Paperwhite)?

When a book you have purchased on your Kindle has the text “queued” showing on it, it means that the book is currently in line to be transferred to your Kindle and that the transfer process will occur automatically once the necessary conditions, such as an active Internet connection, are satisfied.

Moving forward, we will dive deeper into the meaning of the “queued” text on your Kindle, find out the reasons that can contribute to the occurrence of this issue, go through the solutions that will allow you to solve this problem as quickly as possible, and take a quick look at a similar issue, where purchased books don’t show up on the screen.

What Does Queued Mean on Kindle & Kindle Paperwhite?

There is no denying that not being able to access the books you have just purchased and seeing the “queued” text on them instead can be pretty annoying, especially if your purchases have been stuck in this state for a while now without any signs of improvement.

The “queued” text is your Kindle’s way of telling you that the purchase of your book went through successfully, but the necessary data that makes it possible to view the book is not transferred to your Kindle just yet.

As there are a few factors that need to be satisfied before your Kindle can start transferring the book data from the Internet, any book you have purchased will remain in the “queued” state until it can be transferred, at which point the transfer process will start automatically.

Below, you can find some of the factors that can cause the books you have purchased on your Kindle to display “queued”:

  • Other books are being actively transferred to the Kindle.
  • The Kindle currently does not have access to an Internet connection.
  • The wireless signal is too weak for the transfer to occur.
  • Software bugs are preventing the transfer from occurring.

When you look at the factors we have listed above, you will notice that the “queued” text can show up for entirely natural reasons, in which case it will most likely disappear on its own, but as a result of your Kindle having technical problems, which will require some troubleshooting.

How to Fix a Kindle & Kindle Paperwhite Stuck in Queued?

Fortunately, the books you have purchased on your Kindle being stuck in the queue isn’t a severe technical issue by any means, meaning that you should be able to resolve the problem in no time once you apply the appropriate solutions.

Below, you can find sub-sections for all the solutions we recommend applying to resolve the issue of the books you have purchased on your Kindle being stuck in the “queued” state; where we will take you through each individual solution in detail and explain how it can help to resolve the problem.

Reconnect to the Wireless Network

The first and most straightforward solution on our list is to disconnect your Kindle from the wireless network and reconnect it back, which is a simple process that will ensure your Kindle is able to establish a connection with the router and access the Internet.

To reconnect your Kindle to the wireless network, you can follow the steps below:

  1. Swipe down from the top of the screen.
  2. Tap the All Settings button.
  3. Navigate to the Wi-Fi & Bluetooth section.
  4. Navigate to the Wi-Fi Networks section.
  5. Tap the wireless network that your Kindle is currently connected to and press the Forget button.
  6. Tap the wireless network to which you will be connecting your Kindle, input the password, and press the Connect button.

Once you reconnect your Kindle to the wireless network, you can quickly test the Internet connectivity status by bringing up the experimental web browser and navigating to a site of your choice, which will allow you to ensure that there are no connectivity issues.

Initiate a Manual Sync

Initiating a manual sync will ensure that your Kindle is synchronized with the cloud and has access to all the up-to-date data, which can be helpful in resolving issues in cases where the automatic sync process wasn’t conducted successfully.

To quickly initiate manual sync on your Kindle, you can follow the steps below:

  1. Swipe down from the top of your Kindle’s screen.
  2. Press the Sync button on the menu that appears.

As the syncing process can take some time, depending on the speed of your Internet connection, we recommend waiting for a few minutes before moving on to the next solution.

Restart the Kindle

Restarting an electronic device has always been one of the pillars of troubleshooting, and the situation is no different in the case of the Kindle, as this process will force a reload of the operating system and potentially resolve minor software bugs in the process.

To restart your Kindle, we recommend following the steps that we have outlined below:

  1. Swipe down from the top of your Kindle’s screen.
  2. Press the Settings button.
  3. Navigate to the Device Options section.
  4. Press the Restart button (not Reset, which is for factory resetting the Kindle).
  5. Confirm the restart by pressing the Yes button on the dialog.

Alternatively, you can press and hold the power button until the Power pop-up appears on the screen, at which point you can press the Restart button on the pop-up to restart your Kindle.

Once you restart your Kindle, we recommend waiting a few minutes to ensure that it’s fully initialized before moving forward with the next solution on our list.

Restart the Wireless Router

As it’s entirely possible for your wireless router to be behind an Internet connectivity issue that prevents your Kindle from having a stable connection, restarting the wireless router can sometimes be helpful in resolving the issue at hand.

While the exact procedure can vary across different routers, the quickest ways to conduct this process are to either unplug the router from power and re-plug it or use the button (or switch) that allows you to turn the router on or off.

Remove and Re-Deliver the Book

In some cases, removing your Kindle’s access to the book and then re-delivering it to your Kindle can be helpful to resolve any software issues preventing the Kindle from correctly transferring the book, as this method will practically refresh the transfer process.

Below, you can find a step-by-step guide that will allow you to remove the book from your Kindle quickly and re-deliver it:

  1. Navigate to the Manage Content & Devices section of the Amazon website.
  2. Navigate to the Books section.
  3. Find the book you would like to remove & re-deliver, and click the “Deliver or Remove from Device” button next to it.
  4. Uncheck your Kindle from the list of devices that appear, and press the Make Changes button.
  5. Sync your Kindle.
  6. Click the “Deliver or Remove from Device” button once more.
  7. This time, check the box next to your Kindle from the list of devices and press the Make Changes button.

Once you complete the steps above, we highly recommend initiating a manual sync once more to ensure that your Kindle detects the changes and picks the book up again.

Factory Reset the Kindle

When all else fails, factory resetting your Kindle can be the key to resolving the technical problem you’re experiencing, as this process will essentially bring your Kindle to the state of when you first purchased it, where everything worked without issues.

Here are the steps we recommend following to factory reset your Kindle:

  1. Swipe down from the top of your Kindle’s screen.
  2. Press the Settings button.
  3. Navigate to the Device Options section.
  4. Press the “Reset” button.
  5. Confirm the factory reset by pressing Yes on the dialog that comes up.

Please note that all data on your Kindle will be permanently erased once you factory reset it, meaning that you will need to set your Kindle back up as if you are using it for the first time and register it with your Amazon account.

What Can Cause Kindle Purchases Not to Show Up?

Another issue you can face after making a purchase on your Kindle is the book cover not showing up on the home screen as it should once it’s added to your Kindle, which practically makes it impossible to access the book until the problem is resolved.

Below, we have listed the most common factors that can cause your Kindle purchases to not show up on your device and the solutions we recommend applying:

  1. The Kindle is not connected to the Internet. In this case, our primary recommendation would be to forget the wireless network your Kindle is connected to and reconnect, which should resolve issues in most cases.
  2. The book is not delivered to the specific Kindle you’re using. To resolve this problem, you will need to deliver the book to the Kindle by navigating to the appropriate section on the Amazon website.
  3. The Kindle is not synced. If your Kindle is not synced, you can trigger a manual sync by swiping down from the top and pressing the Sync button in the quick access menu.
  4. Filters are preventing the book from appearing. To ensure that this isn’t the case, you will need to bring up the filter dropdown menu and see whether any filters are selected.
  5. The purchase did not go through. In some cases, it’s possible for the purchase to not go through at all, in which case the best action to take would be to check your purchases through the Amazon website.


While there is no debate that it’s frustrating, we can consider the issue of your Kindle purchases being “queued” to be one of the less severe problems to come across, as fixing it should often be a straightforward process that won’t require a lot of your effort or your time.

To summarize, the appearance of the “queued” text tells us that the Kindle is trying to start the transfer of the book but is unable to due to requirements not being satisfied, whether it’s because another book is currently being transferred, or there is no Internet connection to make the transfer possible.

As a result, fixing the problem is usually as simple as following common troubleshooting steps, such as ensuring that the Kindle has a stable Internet connection and restarting the device to resolve any software bugs that may prevent the transfer from occurring.